When I was a pastor I thought it was my job to make suffering people feel better. I was dismayed at how unsuccessful I was at it. I counseled the hurting and prayed for the dying, Yet people seemed no better when I left than they were when I arrived. Their condition had not significantly improved, at least as far as I could tell.
In time I came to see that it was not my job to make suffering people feel better. That is God’s job. My job was to remind people of God’s presence. Most of the time pastoral ministry in the context of suffering is the ministry of presence not the ministry of repair. We may sit in silence or we may speak words of promise but we do not fix. We cannot. The problems are too great. They call for a remedies that are far beyond the scope of our skill or ability.
In the moment of suffering this ministry of presence seems terribly inadequate. We leave the hospital bedside confounded. Or we feel a mounting sense of panic as the counseling session progresses and we realize that we have no simple solution to recommend.
Days, months or even years later, when some someone reminds us of the crisis and thanks us for being such a help, we are astonished. “What did I do?” we ask in honest wonder. With a gentle smile they answer in kind, offering truth for truth: “You were there!”